You can check if an item is in stock before requesting an exchange by contacting Customer Service. All you have to do is attach the label that you receive from us onto your parcel and drop it off at your chosen parcel shop.
Also, I was able to track the progress of my parcel really easily. I will definitely recommend ParcelHero to friends and family! Thank you for a great service! Receive the parcel today Great Service and Great Follow up One criticism is that you should highlight the courier company that will be delivering the parcel so that it can be tracked via the courier company website which has more information than you website.
I cannot praise them enough they collected promptly and delivered really quick to. Price was a quarter of the post office and mailbox i will definitely use them again price is right and speed was brilliant.
Very pleased at the quick and efficient service with Parcelhero International Priority. Shipment was collected on time and delivered early the next day. Will definitely use this service again!
I was a little confused over all the labels but when the driver arrived he was brilliant at helping me sort it out. The parcel arrived in the states when they said as well. A very happy customer. Choosing to use a Hermes Parcelshop can make your delivery easier to fit into a busy day and more convenient if you are already out of the house.
You can choose to use a Hermes parcel drop service from the quotes page once you have entered the parcel details. All you have to do is attach the label that you receive from us onto your parcel and drop it off at your chosen parcel shop. Hermes offer two delivery services, collections and drop offs. With collection, a Hermes driver comes to your door to pick up your parcel.
The parcel is then delivered to the address that you told us when you booked the delivery. If your collection doesn't take place on first try for any reason, Hermes will attempt to collect two times over the following two days.
There are many drop off shops around the UK, these are easy to find by using our tool below. They successfully deliver over million parcels a year, developing into one of the most trusted names in the industry. Hermes employ over 9, local freelance couriers who work hard to collect the awaiting parcels from their area. Hermes delivers to the UK and a selection of European countries. Hermes do not offer next day delivery, they offer economy and super economy services.
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Sign in or create an account. Sign in to your account. We have already met! You may find an answer in our FAQs. But you can also contact us:. Returns are easy and complimentary. Please see our FAQs for exceptions. Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color.
We will do our best to fulfill your request. You can check if an item is in stock before requesting an exchange by contacting Customer Service. Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:. You can arrange a collection up to 24 hours in advance. Please call Customer Service if you would like to book another time slot.
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